81. All the Feels: Using Empathy to Connect with Clients
Being able to understand the feelings of others helps us establish stronger connections with both colleagues and clients, which in turn increases compliance and improves medical outcomes.
Tag client relations
61. The Power of Trust: Establishing Client Relationships
The key to a positive relationship is a solid foundation of trust, and that is especially true when it comes to relationships with clients.
14. For the Record: Patient Record Keeping Q&A
In this episode, we drill OVMA Executive Director Jack Advent on Ohio's veterinary record-keeping laws.